Effective Date: January 21, 2023.

Industrial Propane ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website or requesting our products and services.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.

We may collect information that you voluntarily provide to us when you contact us, request services, submit a form, or otherwise communicate with our Company. This information may include:

• Name
• Email address
• Phone number
• Service or delivery address
• Billing information
• Information related to propane orders, deliveries, or installations
• Information provided through contact forms, service requests, or other communications

We may also automatically collect certain information when you visit our website, which may include:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring websites
• Website usage and analytics information

We may use the information we collect to:

• Respond to questions, inquiries, and service requests
• Process and manage propane orders
• Schedule propane deliveries and installations
• Communicate with customers regarding services and orders
• Process payments and billing
• Provide and improve our products and services
• Maintain and improve our website
• Understand website traffic and usage
• Send service-related communications
• Send promotional or marketing communications where permitted
• Comply with applicable laws, regulations, and legal requirements
• Protect our business, customers, employees, and property

Our website may use cookies and similar technologies to help operate the website, understand how visitors use our website, improve website functionality, and measure advertising or marketing performance.

We may use third-party services, such as analytics or advertising providers, that use cookies or similar technologies.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of some portions of the website.

We do not sell your personal information for money.

We may share personal information with trusted third-party service providers when reasonably necessary to operate our business or provide requested services. These providers may assist with services such as website hosting, payment processing, scheduling, communications, analytics, advertising, or other business operations.

We may also disclose personal information when reasonably necessary to:

• Comply with applicable law or legal process
• Respond to lawful requests from government authorities
• Protect the rights, property, or safety of Industrial Propane, our customers, or others
• Detect, prevent, or address fraud, security, or technical issues
• Complete a business transaction such as a merger, sale, or transfer of business assets

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee that personal information will always be completely secure.

Our website may contain links to third-party websites or use third-party services. These third parties may have their own privacy policies and practices.

Industrial Propane is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services you use.

Depending on where you live and whether applicable privacy laws apply to you or to our business, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Opt out of certain marketing communications
• Opt out of certain processing of personal information where required by applicable law

To submit a privacy-related request, please contact us using the contact information provided below. We may need to verify your identity before completing certain requests.

We will respond to privacy requests as required by applicable law.

If you receive promotional communications from Industrial Propane, you may request to stop receiving those communications by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that you may continue to receive necessary service-related communications regarding orders, deliveries, installations, billing, or other transactions even if you opt out of promotional communications.

Our website and services are intended for customers seeking propane products and related services. We do not knowingly collect personal information from children in connection with our services.

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, or applicable laws.

When we make changes, we will post the updated Privacy Policy on this page and update the Effective Date above.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Industrial Propane
Email: industrialpropane@gmail.com
Phone: (801) 710-8787
Website:  industrial-propane.com 

This Privacy Policy is intended to provide general information about Industrial Propane's privacy practices. It should be reviewed and updated as necessary to accurately reflect the Company's actual data collection, use, and sharing practices.